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Script
Usage Policy
WorryFree provides our clients with Web
Hosting accounts that permit the use of CGI files, PHP scripts, and other
executable programs. Because these scripts use much more system resources than
standard HTML pages, certain restrictions must be made governing the use of such
"active content" systems. We regret that in many cases we are unable to
determine what specific script or application is causing the system resource
over-run. Under most circumstances, we are able to pin-point it to the offending
account on the system. The following rules apply to all "active content" files
as listed above:
- The script must use low system resources. Scripts that consume a large amount of
our RAM or processor will be subject to immediate suspension until the owner can
be notified and an alternative solution is reached.
- Each user account may not use more than 20% of system resources at any given
time. If an account is consistently using 20% or greater system resources, the
account holder will be warned and if no action is taken on behalf of the account
holder the account may be suspended.
- The scripts may not interact with any server configuration or hardware. Accounts
running these scripts are subject to immediate account termination without
refund.
- The script can not be used or referenced from any other site not hosted by
WorryFree.
- The script must execute in a timely fashion. Any script that uses the processor
for more than a few milliseconds is subject to removal.
- Any script that appears to be designed specifically to attack or otherwise
maliciously affect the server is completely unacceptable, and if such scripts
are found in your account the account will be terminated immediately and your
actions will be reported to the proper local, state, and federal authorities and
legal action will be taken to prosecute the account holder to the fullest extent
of the law by WorryFree.
- Perl-based chat room scripts are strictly prohibited.
- Scripts that require high-bandwidth usage, such as chat room scripts or
banner rotation scripts, will be allowed to run only on our high-end accounts.
- Scripts must be kept secure. Unnecessary chmoding scripts to 777 is a violation
of this policy. Keeping scripts in a publicly viewable directory (one without a
index.html file) is also in violation of this policy. NOTE: If a script will NOT
execute with a permission other than 777 (rarely the case) you may contact
customer care to get approval for the script which will be given under most
circumstances.
Any accounts with scripts found in violation of these policies are subject to
future scrutiny of all CGI, Perl, CFM, ASP, and PHP scripts by our System
Administrators. If a script is found to be harmful to the system, it will be
killed immediately and the account locked down until the account owners have
been contacted. Malicious scripts are subject to immediate account termination
without refund of any pre-paid monies.
Why do we have this policy?
A Virtual Server is shared. As such, there are many accounts per machine. In all
fairness, WorryFree cannot allow one or two clients to use all of the System
resources on a shared machine and have all other clients on the machine suffer
because of it. Excessive CPU usage by one or more clients causes extreme
slowness in all areas: FTP, Email, Web Sites and more. If the CPU usage gets
too far out of hand, all sites hosted on the machine will return Errors and not
be accessible in any way.
If you require extremely high system
resources please contact us to arrange a dedicated server or other special
arrangements.
What happens if I violate this policy?
All accounts that are found to using excessive amounts of system resources will
receive an email warning from WorryFree. This warning will inform you that there
is too much CGI running and it will provide options for reducing the usage or
upgrading your server. If you do not reduce the usage within 24 hours of the
email being sent, your account will be cancelled. If WorryFree
determines any account to be using excessive amounts of system resources to the
point of damaging other accounts the account may be suspended immediately
without notice.
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Since 1999
